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Terms & Conditions

Welcome to By using our website located at (the "Site") and purchasing our products, you agree to be bound by the following terms and conditions (the "Terms").

1. Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of the Terms, you must not use the Site.

2. Eligibility

You must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you are at least 18 years old.

3. Account Registration

To access certain features of the Site, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for any activities or actions under your account.

4. Orders and Payment

4.1. Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order or to divide up orders.

4.2. Pricing: Prices for products are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.

4.3. Payment Methods: We accept various payment methods, including credit cards, debit cards, and Paypal as indicated on the Site. By providing payment information, you represent and warrant that you are authorised to use the payment method.

4.4. Order Confirmation: After you place an order, you will receive an email confirmation. This email only confirms that we have received your order and does not constitute acceptance of your order. We reserve the right to refuse or cancel any order.

5. Shipping and Delivery

5.1. Shipping: We ship products to various locations. Shipping costs and delivery times vary based on the shipping option selected and the delivery location.

5.2. Risk of Loss: All items purchased from us are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

6. Returns and Refunds

6.1. Return Policy: We accept returns of certain products within 15 days of purchase. Products must be returned in their original condition and packaging. Certain items such as cosmetics and supplements are not eligible for return due to hygiene reasons.

6.2. Refunds: Refunds will be issued to the original payment method within a reasonable time after we receive and process the returned products.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of or its content suppliers and protected by copyright, trademark, and other intellectual property laws.

8. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

  • Using the Site for any unlawful purpose or in violation of any local, state, national, or international law.
  • Interfering with or disrupting the Site or servers or networks connected to the Site.
  • Attempting to gain unauthorized access to the Site or any part of it.
  • Engaging in any activity that could damage, disable, overburden, or impair the Site.

9. Disclaimer of Warranties

The Site and all products and services provided through it are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted or error-free.

10. Limitation of Liability

To the fullest extent permitted by applicable law, will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Site or any products purchased through the Site.

11. Indemnification

You agree to indemnify and hold harmless, its affiliates, and their officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney's fees, arising out of or in any way connected with your use of the Site or violation of these Terms.

12. Governing Law

These Terms and any disputes arising out of or related to them will be governed by the laws of the United Kingdom, without regard to its conflict of laws principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make changes, we will post the revised Terms on the Site and update the "Last Updated" date at the top. Your continued use of the Site following the posting of changes means you accept the changes.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Soho Poms Limited
Hampden House,
76 Durham Road,
United Kingdom,
SW20 0TL


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